Refund Policy
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Returns
We off a 30 day return policy with full refund on all products sold on this website.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. A prepaid shipping label will be provided to you once return request has been approved.
If the item is defective or the wrong item was sent we will cover the return shipping but any other reason the return shipping label will be deducted from your refund. We are not responsible for return shipping expense and have the sole right to approve or deny the cost.
There are certain situations where only partial refunds are granted (if applicable)
You ordered the wrong part
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days minus any shipping fees if applicable
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@icell4less.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Support@icell4less.com and send your item to: 4040 Warehouse Rd , Unit A Fort Myers Florida 33906
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to:
4040 Warehouse Rd , Unit A Fort Myers Florida 33906
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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